Why Volunteer?
How to Become a Volunteer

Description of Duties

WHY VOLUNTEER?

Imagine yourself rushing into a strange building, children in tow. You are scared, hurt and have no place to rest or find safety. Then, instead of walking into a gray, gloomy building, you open the door of the Stanislaus Family Justice Center to find calm, reassuring voices and a safe place to sit and rest. Someone offers you coffee, tea or water, and a volunteer offers to show you and your children the play room. All of a sudden, getting help seems a little less frightening, and there is a glimpse of something you did not believe you would ever find again… HOPE.

Domestic violence, child abuse, sexual assault and elder abuse are endemic in our community and there are many people who truly desire to help those affected. But how can one person help? The Stanislaus Family Justice Center offers many services to those affected by domestic violence, child abuse, sexual assault and elder abuse in one location, there are many ways that community members can become involved. Assisting the SFJC staff with administrative tasks, providing food and drink to the clients in the cafe, or helping in the Kids Zone, there are unlimited opportunities for volunteers.

The goals of our volunteer program at the SFJC are to match each volunteer with a fulfilling area of service and to provide volunteers with the training and support they need to assist those affected by these issues.

Some of the objectives of the volunteer program are:

  1. 1) To provide current and frequent training to volunteers on issues of domestic violence, child abuse, sexual assault, elder abuse and human trafficking.
  2. 2) To provide a variety of tasks and opportunities for volunteers to support the work of the SJFC.
  3. 3) To have volunteers available in the SFJC to provide a safe and comfortable environment for our clients.

HOW TO BECOME A VOLUNTEER

  • 1) Review the Description of Duties for Volunteers (page 3)
  • 2) Complete the Volunteer Application noting the area or areas for which you would like to volunteer and submit your application and resume to the SFJC.
  • 3) When contacted, attend the interview with the Executive Director.
  • 4) If selected, complete the fingerprinting process
  • 5) Upon clearing the fingerprinting process, you will be provided the dates and times of volunteer training.
  • 6) Thank you for volunteering!

DESCRIPTION OF DUTIES

The Volunteer Program of the Stanislaus Family Justice Center (SFJC) utilizes several positions in its operations. We desire to match each volunteer’s interest to their volunteer assignment. Volunteers will work under the supervision of the Executive Assistant and/or the staff member to whom they may be assigned. Each volunteer will be trained and assigned to at least one position and may be asked to participate in a combination of assignments.

Volunteers will receive training on the dynamics of domestic violence, child abuse, elder abuse sexual assault and human trafficking as well as trauma informed care. Volunteers must also be fingerprinted and cleared by the Department of Justice for any arrest or conviction that would place the volunteer in conflict with our vision, mission and the safety of our clients. Some volunteer positions will be event-driven, some will only require the person to be present one hour per day, and some will require either one volunteer for the scheduled period of time or multiple volunteers for a lesser duration each. The following is a list of the volunteer positions, their duties and the time required:

Administration

The volunteer in this position will assist staff with data entry, preparation of monthly reports and other documents, other office duties and special projects. Volunteers will have the opportunity to learn about many aspects of our organization, gaining exposure to non-profit operations. Volunteers will also gain experience supporting office administration and data management under the mentorship of our staff. In addition, volunteers would also assist in the preparation for the Art Restores Kids Outreach art workshops. Volunteers should be reliable, professional and self-directed, accurate and detail-oriented, and proficient in Windows 7 and Microsoft Office 2010. This volunteer should also have good communication and people skills.

Café Host/Hostess

This volunteer position will provide an inviting environment to our clients as they wait for their appointments or to their family members/friends who have accompanied the client to the SFJC. The host/hostess will offer food and drink to those waiting in the café and keep the café clean and orderly. This person will be responsible for rotating the food we receive from our partner, Save Mart each Monday to ensure that the oldest food is served first. This person will also be responsible to keep the drawers and cabinets in the café organized and stocked with appropriate material – cups, napkins, plastic ware, etc., and assist in keeping the pantry stocked and organized. This position requires the volunteer to be able to walk, bend, reach and lift no more than 10 lbs. The hours volunteers would be required are Monday – Friday between the hours of 10:00 am – 3:00 pm.

CAIRE Navigator

This volunteer position greets the child who has a scheduled interview with the CAIRE Center at the reception desk and escorts the child and family to the Family Room and then escorts the child to the Interview Room. The volunteer waits outside the interview room. When the interview is completed, the volunteer escorts the child to the BHRS clinicians and waits outside of the room. When the child is ready, the volunteer will escort the child to the parent or to the Kids Zone, if the parent is not ready. Volunteers in this position must be available consistently on at least one day of the week throughout the day. Contact will be made the day before the interview to inform the volunteer of the time of the interview.

Civil / Legal:

Attorney

This volunteer position will assist our Civil Legal staff attorney in preparing court documents for our clients to include Temporary Restraining Orders, Permanent Restraining Orders, Divorces, U Visas and other appropriate documents. This position will also represent our clients in a limited basis in court. This position will also interview clients and be required to provide research assistance to the staff attorney as necessary. The volunteer must have passed the California Bar, be in compliance with the California Mandatory Continuing Legal Education requirements, and be an attorney in good standing. The volunteers should be competent in both speaking and writing the English language and proficient in Westlaw or other similar research software and Word. The minimum required hours the volunteers would be asked to work would be 2 hours at a time one day a week, usually between the hours of 9:00am – 4:00 pm.

Paralegal or Legal Assistant

This volunteer position will assist in preparing court documents, interviewing clients and reviewing client’s statements prior to review by the staff or volunteer attorney. This position may also be requested to provide research assistance to the staff and/or volunteer attorney. It is not required that these volunteers have a paralegal certificate, but some experience in a law office would be preferred. The volunteers should be competent in speaking and writing the English language and be proficient in Word and the Internet. The minimum required hours the volunteers would be asked to work would be 2 hours at a time one day a week, usually between the hours of 9:00am – 4:00 pm.

Donor activity

This volunteer position will assist the Executive Assistant and/or Board members utilizing the donor database to create flyers and post cards, send letters, enter donor information into the data base and create and send thank you notes/letters to our donors. Volunteers should be proficient in the Internet as well as Word, Publisher, and Excel.

Interpreters

This volunteer position would be available on an “as needed” basis to provide interpretation or translation for our clients in their first language. Languages needed include, but are not limited to, Spanish, Farsi, Laotian, Mandarin, and Urdu.

Kids Zone

This volunteer position will assist the staff member in the Kids Zone with activities for the children present in the Kids Zone. Activities could include games, art projects, providing snacks, or observing the children as they engage in play. These volunteers should have some experience in child care, and enjoy being around children, understand the basics of child development, and enjoy being creative.

Navigator Assistant

Volunteers would meet with clients to initiate the intake process. Volunteers would assist clients in completing documents for the Kids Zone (if applicable), Intake and the Assessment Tool. Volunteers should be 18 years or older. Hours needed would be between 9:00am – 4:00pm Monday – Friday, preferably for a 4-hour block of time. Competency in the English and Spanish language is preferable, but not required.

Receptionist Desk

This volunteer position will assist at the reception area answering phone calls, screening visitors to the SFJC, and initiate the intake process during the lunch period or when the receptionist is out of the office. This position would require good phone protocol, patience and initiative in asking appropriate follow-up questions. Bi-lingual in Spanish and English would be preferred, but not required. The volunteers should be proficient in Word and the Internet. The minimum hours required would be from 12:00 – 1:00pm one day a week.

Special Events

This position will assist the SFJC Board members and/or staff with special events such as an open house, fund raisers, and donor events. This position would be called upon to help plan the event providing the volunteer has the time, but would particularly be asked to work at the event, to include set-up and clean-up. The hours needed would be subject to the event, but could include working after 5:00 pm and on Saturdays.